At Ella Engine, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop on our website. By using our services, you agree to the practices described in this policy.
Information We Collect
We may collect personal information such as your name, email address, shipping address, phone number, and payment details necessary to complete your order. We also collect non-personal information like device type, browser, and general site usage to improve our website and services.
How We Use Your Information
We use the information we collect to process your orders, provide customer support, improve your shopping experience, and send updates about your purchases. We may also use your details to share promotional offers, product updates, or newsletters if you have chosen to receive them.
Opt-Out Instructions
If you no longer wish to receive promotional emails or marketing messages from us, you can opt out at any time by contacting us at our email below. Once we receive your request, we will remove you from our marketing communications list.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your details only with trusted service providers who assist in operating our website, fulfilling orders, or delivering products. These parties are obligated to keep your information secure and confidential.
Payment Method
Ella Engine operates worldwide and accepts only Cash on Delivery (COD) as the payment method. We do not request or store sensitive financial information such as credit card details.
Data Protection
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. While no method of online transmission or storage is 100% secure, we strive to safeguard your data.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review the policy regularly.
Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at [email protected].